Privacy Policy

This Privacy Policy explains what Home Service Heros ("we," "us," "our") collects when you use myhomeserviceheros.com, how we use it, and the choices you have.

1. What we collect

• Information you give us. Name, phone number, email address, property ZIP code, and the answers you provide about your project. Contractors additionally provide company name, trade, years in trade, crew size, licensing and insurance status, and service area.
• Information collected automatically. IP address, browser and device type, pages viewed, and referring source, including via cookies and similar technologies.
• Advertising data. If you arrive from an ad, we may receive campaign and click identifiers to measure performance.

2. How we use it

• To match you with a contractor and pass your project details to that contractor
• To contact you about your request by phone, text, and email
• To verify contractor licensing, insurance, and references
• To operate, secure, and improve the site
• To measure advertising performance
• To comply with legal obligations

3. Who we share it with

We also share data with service providers who operate the business on our behalf — our CRM, hosting, email and SMS delivery, and analytics providers — and with authorities where required by law.

4. Text messages

If you provide your number, you may receive texts from us and from your matched contractor about your project. Reply STOP to opt out or HELP for help. Message frequency varies; message and data rates may apply. Mobile opt-in data is not shared with third parties for marketing purposes.

5. Cookies

We use cookies to keep the site working, remember your progress in a form, and measure advertising. Most browsers let you block cookies; some site features may not work if you do.

6. Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you, and to stop contacting you. Email 2yourightnowcontact@gmail.com and we will respond within the time required by applicable law.

Residents of California, Colorado, Connecticut, Virginia, and other states with comprehensive privacy laws may have additional rights, including the right to know what we collect, to delete it, to correct it, and to opt out of "sale" or "sharing" as those terms are defined by state law. We do not sell personal information. We will not discriminate against you for exercising these rights.

7. How long we keep it

We keep your information for as long as needed to provide the service and to meet legal, tax, and record-keeping obligations, then delete or de-identify it.

8. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children

This site is not directed to children under 13, and we do not knowingly collect their information.

10. Changes

We may update this policy. The "last updated" date above reflects the current version.

11. Contact

Home Service Heros
408 Rick McCormick Drive, Clarksville, TN 37040
2yourightnowcontact@gmail.com · (615) 605-6071